The future of ADR is here
A fast, secure and trusted dispute resolution platform
Gain efficiency, security and control with the world’s most trusted Alternative Dispute Resolution platform.
Partnering With Industry Leaders
A fast, secure and trusted dispute resolution platform
Any dispute resolution process can find a home with Immediation.
Case Management
Everything you need to effectively manage disputes through thier lifecycle. Document Management, Case Notes, Chronology, Tasks, Notification, e-Signature and more….
Panel Management
Immediation provides organisation with the ability to manage tens or hundreds of neutral parties and query them based on any criteria.
Financial Management
Create invoices in bulk or individually, accept credit card payments, and track holding accounts. Download your monthly reports and reconcile with your accounting system.
Automated Intake
Immediation provides all subscribers with an automated intake form and a feedback form, out-of-the-box, allowing you to hit the ground running.
Something for Every ADR Professional
Large or Small, Corporate or Government, High-Value or High-Volume, Immediation can handle any dispute reoslution scenario.
The numbers don't lie
Total Cases
Mediation cases
Arbitration cases
Hearing case
Solutions / Use Case / Features
Efficiently manage cases with secure video rooms, automated workflows, and customisable reporting features.
Your trusted partner in dispute resolution
At Immediation we know you’re running a business. Let us make that business more efficient through automation, and putting all the tools you in one convenient interface.
Flexible pricing plans with real-time support, free training
Get started in minutes. Try it free for 14 days. Cancel anytime.
user / month
Professional
Features
- Automated Intake Forms
- DocuSign Integration
- Case Management
- Invoicing
user / month
Team
Features
- Automated Intake Forms
- DocuSign Integration
- Case Management
- Invoicing
- Reporting
- Panel Management
- Neutral Selection
- Clio Integration
Enterprise
Features
- Custom Intake Form
- DocuSign Integration
- Case Management
- Panel Management
- Custom Reporting
- Customised End-User Training
- Premium Support
- Quarterly reviews
Immediation offers a simple, streamlined solution for connecting to Clio.
Follow the steps below to connect to Clio.
Admin
Approval
The first step is for an organization admin to approve the integration for the organization. The integrations page is located under the organization menu.
Connect
To Clio
Once an admin has approved the integration for their organization, team members can connect to Clio. The integrations page is located under the profile menu.
Logging
In
Logging into Clio is required, we use encrypted API’s to protect your information during the transfer of data.
Leading digital transformation in alternative dispute resolution
Our professional team
Immediation has always believed in providing efficient, secure and cost-effective solutions, for ADR practitioners.
Whether it’s mediation, arbitration, adjudication or automated negotiation, we have tools to make it simple. If you want to automate your practice and get on with the work that adds value for your clients, leave the rest to Immediation.
Immediation offer a practice in a box, allowing you to automate repetitive tasks, keep all information secure and stay in complete control of your case load.
Frequently Asked Questions
Check out our FAQs section for answers to some of the most commonly asked questions – and feel free to reach out to us with any additional questions you may have!
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Do you (Immediation) provide mediators? Do you provide legal services?
Immediation is a technology company that provides a platform to facilitate end-to-end alternative dispute resolution. We help sole mediators, arbitration centres, and accrediting bodies. We do not directly provide legal services.
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Where are you (Immediation) based?
We are an Australian company headquartered in Perth, Australia, with global customers.
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Who owns Immediation? What is ADR Technology Pty Ltd?
Immediation is a privately held company backed by private investors. We trade under the name ADR Technology Pty Ltd under the Australian Securities & Investments Commission (ASIC).
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Is Immediation only a video conferencing platform?
No, we began as a video conferencing platform over five years ago, and since then, our solution has grown into a comprehensive case management system for mediation, arbitration, and adjudication. Our clients vary widely, from individual mediators to arbitral tribunal centres and industry-specific educational programs. We’re flexible regarding video conferencing—you can use Zoom, MS Teams, Google Hangouts, or any other platform of your choice, not just our web conferencing tool.
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Can you deliver prompt customer support despite being based in Australia?
Yes, we operate with a distributed team and can address customer support requests within the same day, often within the hour, even across US and European time zones. We can discuss and tailor our services for larger firms with specific support SLAs to meet your needs.
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I am not a big company, just a small firm, can I still use your solution?
Yes, absolutely. We offer a solution designed for all alternative dispute resolution practitioners. While many of our features are tailored for larger tribunal centres and adjudication schemes, you’re not required to use them. We also provide packages specifically designed for smaller businesses, and as your business grows, you can easily adopt additional features.
Contact Us
To discuss the business challenges you would like the Immediation platform to solve, call or email.
Contact Info