The future of ADR is here

A fast, secure and trusted dispute resolution platform

Gain efficiency, security and control with the world’s most trusted Alternative Dispute Resolution platform.

Immediation - A fast, secure and trusted dispute resolution platform
Black Technology
CPR Dispute Resolution

Supporting the vision of faster, predictable ADR outcomes

 


A fast, secure and trusted dispute resolution platform

Any dispute resolution process can find a home with Immediation.

Case Management

Case Management

Everything you need to effectively manage disputes through thier lifecycle. Document Management, Case Notes, Chronology, Tasks, Notification, e-Signature and more….

Panel Management

Panel Management

Immediation provides organisation with the ability to manage tens or hundreds of neutral parties and query them based on any criteria.

Financial Management

Financial Management

Create invoices in bulk or individually, accept credit card payments, and track holding accounts. Download your monthly reports and reconcile with your accounting system.

Automated Intake

Automated Intake

Immediation provides all subscribers with an automated intake form and a feedback form, out-of-the-box, allowing you to hit the ground running.

Something for Every ADR Professional

Something for Every ADR Professional

Large or Small, Corporate or Government, High-Value or High-Volume, Immediation can handle any dispute reoslution scenario.


The numbers don't lie

10,344

Total Cases

8,523

Mediation cases

300

Arbitration cases

455

Hearing case

Solutions / Use Case / Features

Efficiently manage cases with secure video rooms, automated workflows, and customisable reporting features.

Automate Intake Forms

Immediation provides all subscribers with an automated intake form and a feedback form, out-of-the-box, allowing you to hit the ground running.

01
Automate Intake Forms

Panel Management

Immediation provides organisation with the ability to manage tens or hundreds of neutral parties, query them based on any criteria, create nomination lists, allow parties to rank, strikethrough or object all on the platform. There is also a neutral party panel application process.

02
Panel Management

Case Management

Everything you need to effectively manage disputes through thier lifecycle. Document Management, Case Notes, Chronology, Tasks, Notification, e-Signature and more….

03
Case Management

Automated Workflows

Let Immediation create custom, editable workflows for your specific use case. We’ve created some of the most intricate workflows to meet our clients divers needs, saving them hours.

04
Automated Workflows

White-label Branding

Make the Immediation platform your own by putting your logo, icon and brand colour on it. You can edit all notifications with your company information as well.

05
White-label Branding

Financial Management

Create invoices in bulk or individually, accept credit card payments, and track holding accounts. Download your monthly reports and reconcile with your accounting system.

06
Financial Management

Your trusted partner in dispute resolution

At Immediation we know you’re running a business. Let us make that business more efficient through automation, and putting all the tools you in one convenient interface.

Flexible pricing plans with real-time support, free training

Get started in minutes. Try it free for 14 days. Cancel anytime.

$1,188
$99
USD
user / month

Professional

Track your time and get paid.

Features

  • CheckAutomated Intake Forms
  • CheckDocuSign Integration
  • CheckCase Management
  • CheckInvoicing
$3,600
$300
USD
user / month

Team

Centralize the way you work and connect with clients.

Features

Tooltip
  • CheckAutomated Intake Forms
  • CheckDocuSign Integration
  • CheckCase Management
  • CheckInvoicing
  • CheckReporting
  • CheckPanel Management
  • CheckNeutral Selection
  • CheckClio Integration
Call Us
Call Us

Enterprise

Maximize productivity and improve business intelligence.

Features

  • CheckCustom Intake Form
  • CheckDocuSign Integration
  • CheckCase Management
  • CheckPanel Management
  • CheckCustom Reporting
  • CheckCustomised End-User Training
  • CheckPremium Support
  • CheckQuarterly reviews

Immediation offers a simple, streamlined solution for connecting to Clio.

Follow the steps below to connect to Clio.

Clio
Admin Approval

Admin
Approval

The first step is for an organization admin to approve the integration for the organization. The integrations page is located under the organization menu.

Connect To Clio

Connect
To Clio

Once an admin has approved the integration for their organization, team members can connect to Clio. The integrations page is located under the profile menu.

Logging In

Logging
In

Logging into Clio is required, we use encrypted API’s to protect your information during the transfer of data.

Leading digital transformation in alternative dispute resolution

Our professional team

Leading digital transformation in alternative dispute resolution

Immediation has always believed in providing efficient, secure and cost-effective solutions, for ADR practitioners.

Whether it’s mediation, arbitration, adjudication or automated negotiation, we have tools to make it simple. If you want to automate your practice and get on with the work that adds value for your clients, leave the rest to Immediation.

Immediation offer a practice in a box, allowing you to automate repetitive tasks, keep all information secure and stay in complete control of your case load.

Frequently Asked Questions

Check out our FAQs section for answers to some of the most commonly asked questions – and feel free to reach out to us with any additional questions you may have!


  • Do you (Immediation) provide mediators? Do you provide legal services?

    Immediation is a technology company that provides a platform to facilitate end-to-end alternative dispute resolution. We help sole mediators, arbitration centres, and accrediting bodies. We do not directly provide legal services.

  • Where are you (Immediation) based?

    We are an Australian company headquartered in Perth, Australia, with global customers.

  • Who owns Immediation? What is ADR Technology Pty Ltd?

    Immediation is a privately held company backed by private investors. We trade under the name ADR Technology Pty Ltd under the Australian Securities & Investments Commission (ASIC).

  • Is Immediation only a video conferencing platform?

    No, we began as a video conferencing platform over five years ago, and since then, our solution has grown into a comprehensive case management system for mediation, arbitration, and adjudication. Our clients vary widely, from individual mediators to arbitral tribunal centres and industry-specific educational programs. We’re flexible regarding video conferencing—you can use Zoom, MS Teams, Google Hangouts, or any other platform of your choice, not just our web conferencing tool.

  • Can you deliver prompt customer support despite being based in Australia?

    Yes, we operate with a distributed team and can address customer support requests within the same day, often within the hour, even across US and European time zones. We can discuss and tailor our services for larger firms with specific support SLAs to meet your needs.

  • I am not a big company, just a small firm, can I still use your solution?

    Yes, absolutely. We offer a solution designed for all alternative dispute resolution practitioners. While many of our features are tailored for larger tribunal centres and adjudication schemes, you’re not required to use them. We also provide packages specifically designed for smaller businesses, and as your business grows, you can easily adopt additional features.

Contact Us

To discuss the business challenges you would like the Immediation platform to solve, call or email.

Contact Info


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