About us
Originally developed in 2017, focussed on online dispute resolution, with a direct to the consumer approach, Immediation has developed into a complete case management platform for Alternative Dispute Resolution professionals. Having developed solutions for mediation, arbitration, adjudication and even automated negotiation, all aspects of dispute resolution are in our “wheelhouse”! Immediation also partners with accrediting bodies to provide best-in-class tools to new practitioners as well as ensuring we continue to offer current industry best practice solutions and content.
Leading digital transformation for dispute resolution and justice.
Immediation believes in supporting a robust ADR community. Enabling practitioners to scale their practice in a cost-effective manner, ensure that more people benefit and reach resolution quickly. The creation of the Immediation ADR marketplace was born from this belief.
Immediation believes that the peaceful resolution of conflicts is an honourable undertaking and strives to support those who spend their lives in service to that cause.
Our Mission
Provide secure, cost-effective access to justice, by enabling alternative dispute resolution professionals to be efficient, secure and in control of their case work.
Executive Team
Meet our executive team, bringing decades of expertise in legal technology, commercial strategy, project management, and cybersecurity.
David Woolstencroft brings a wealth of experience and expertise to Immediation, having co-founded the renowned legal technology company DocsCorp, which was acquired by Litera Technology LLC in 2021. He is currently the CEO of Novum Global, a prominent legal tech consulting and talent acquisition firm, and serves on the advisory board of software company Tensis. Additionally, Woolstencroft contributes to the legal community through his participation in the popular podcast, People in Legal.
Diverse corporate advisory, capital markets and corporate governance experience having held roles in accounting and debt and equity capital markets in Australia and the United Kingdom. Experienced in taking companies through the ASX listing process and NASDAQ listing compliance. Currently Company Secretary of Emvision Medical Devices Ltd (ASX:EMV) and Argenica Therapeutics Limited (ASX:AGN). Member of the Australian Institute of Chartered Accountants and a Certificated Member of the Governance Institute of Australia.
Ryan is responsible for the customer success and projects team at Immediation. Ryan’s experience spans 11+ years experience in legal technology in ANZ/APAC. Ryan helps legal professionals understand the intricacies of how to implement software with-in a legal environment and how to help firms leverage their investment in legal technology.
Your trusted partner in dispute resolution
At Immediation we know you’re running a business. Let us make that business more efficient through automation, and putting all the tools you in one convenient interface.
Flexible pricing plans with real-time support, free training
Get started in minutes. Try it free for 14 days. Cancel anytime.
user / month
Professional
Features
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Automated Intake Forms
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DocuSign Integration
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Case Management
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Invoicing
user / month
Team
Features
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Automated Intake Forms
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DocuSign Integration
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Case Management
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Invoicing
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Reporting
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Panel Management
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Neutral Selection
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Clio Integration
Enterprise
Features
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Custom Intake Form
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DocuSign Integration
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Case Management
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Panel Management
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Custom Reporting
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Customised End-User Training
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Premium Support
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Quarterly reviews
Leading digital transformation in alternative dispute resolution
Our professional team
Immediation has always believed in providing efficient, secure and cost-effective solutions, for ADR practitioners.
Whether it’s mediation, arbitration, adjudication or automated negotiation, we have tools to make it simple. If you want to automate your practice and get on with the work that adds value for your clients, leave the rest to Immediation.
Immediation offer a practice in a box, allowing you to automate repetitive tasks, keep all information secure and stay in complete control of your case load.
Frequently Asked Questions
Check out our FAQs section for answers to some of the most commonly asked questions – and feel free to reach out to us with any additional questions you may have!
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Do you (Immediation) provide mediators? Do you provide legal services?
Immediation is a technology company that provides a platform to facilitate end-to-end alternative dispute resolution. We help sole mediators, arbitration centres, and accrediting bodies. We do not directly provide legal services.
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Where are you (Immediation) based?
We are an Australian company headquartered in Perth, Australia, with global customers.
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Who owns Immediation? What is ADR Technology Pty Ltd?
Immediation is a privately held company backed by private investors. We trade under the name ADR Technology Pty Ltd under the Australian Securities & Investments Commission (ASIC).
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Is Immediation only a video conferencing platform?
No, we began as a video conferencing platform over five years ago, and since then, our solution has grown into a comprehensive case management system for mediation, arbitration, and adjudication. Our clients vary widely, from individual mediators to arbitral tribunal centres and industry-specific educational programs. We’re flexible regarding video conferencing—you can use Zoom, MS Teams, Google Hangouts, or any other platform of your choice, not just our web conferencing tool.
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Can you deliver prompt customer support despite being based in Australia?
Yes, we operate with a distributed team and can address customer support requests within the same day, often within the hour, even across US and European time zones. We can discuss and tailor our services for larger firms with specific support SLAs to meet your needs.
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I am not a big company, just a small firm, can I still use your solution?
Yes, absolutely. We offer a solution designed for all alternative dispute resolution practitioners. While many of our features are tailored for larger tribunal centres and adjudication schemes, you’re not required to use them. We also provide packages specifically designed for smaller businesses, and as your business grows, you can easily adopt additional features.
Contact Us
To discuss the business challenges you would like the Immediation platform to solve, call or email.
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