Terms & Conditions

Last updated: June 2024

ADR Technology Pty Ltd (referred to as “Immediation”, “we”, “us” or “our”) operates a platform for use in online dispute resolution including mediations, arbitrations, expert determinations and hearings (the Platform) and provides associated services. The Platform is made available to users through different means, including via our website (immediation.com) and through integration partners.

The purpose of this privacy notice (Privacy Notice) is to inform you of how we will process your Personal Information and the measures and processes we have put in place to ensure its adequate protection. In the course of our business we may need to gather and use information about you from which you can be identified or are reasonably identifiable, such as your name, and contact details (Personal Information). The Privacy Notice applies to all Personal Information that we collect in the course of our business.

In using our Platform and/or receiving our services you consent to the collection, use, disclosure and transfer of your Personal Information as set out in this Privacy Notice.

Our Privacy Notice consists of:

  • “General Privacy Information”, which applies to each individual whose Personal Information we collect; and
  • specific additional information that may apply to how we handle your Personal Information, depending on where you are located.

In this Privacy Notice, by “processing”, we mean the collection, recording, storage, use, disclosure and any other form of operations or dealings with your Personal Information